Privacy Policy for Autolox

Last updated: March 2026

Autolox is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how it is used, and your rights regarding that information when you use this website.

Who We Are

This website is operated by Autolox, a mobile auto locksmith service operating across Kent, Surrey, Sussex and South East London.

Website: https://autolox.co.uk

If you have any questions regarding this policy or your personal data, please contact us via the details provided on our website.

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Information We Collect

We may collect and process the following information:

Information You Provide

When you contact us through the website or submit a form, we may collect:

• Your name

• Phone number

• Email address

• Message or enquiry details

This information is used solely to respond to your enquiry or provide our services.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through analytics tools, including:

• IP address (anonymised where possible)

• Browser type

• Device type

• Pages visited

• Time spent on the website

• Referral source

This data is used only to understand how visitors use our website and to improve its performance.

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How We Use Your Information

We use the information we collect to:

• Respond to enquiries and service requests

• Provide auto locksmith services

• Improve the functionality and performance of the website

• Monitor website traffic and usage trends

We do not sell, rent or share your personal data with third parties for marketing purposes.

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Google Analytics

This website uses Google Analytics, a web analytics service provided by Google.

Google Analytics uses cookies to help analyse how visitors use the website. The information generated about website usage may be transmitted to and stored by Google on servers outside the UK.

This data is used only for statistical analysis and website improvement.

You can learn more about how Google uses data here:
https://policies.google.com/privacy

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Data Storage and Security

We take reasonable steps to protect your personal data from unauthorised access, disclosure or misuse.

Form submission data is stored securely and is only accessible by authorised personnel for the purpose of responding to enquiries.

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How Long We Keep Your Data

We retain personal data only for as long as necessary to:

• Respond to enquiries

• Provide services

• Maintain business records where required

Analytics data is retained in accordance with Google Analytics retention settings.

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Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data where appropriate

• Object to the processing of your data

If you would like to exercise any of these rights, please contact us through the details provided on this website.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.